9.1 You must pay us all Charges for Services, Products and Product Instalment Plans, whether used by you or not. You will remain responsible for any payments for the duration of the Term of the Agreement, including any automatic renewals. You are liable to pay these Charges.
9.2 Credits on your Account are non-refundable, non-transferable and not redeemable for cash.
9.3 You will remain responsible for all Charges for Services and Product Instalment Plans until such time your agreement ends in accordance with Clause 2 of these Terms.
9.4 If you chose the Instalment Plan option you must pay with a valid credit card.
9.5 If you fail to pay your bill on time, you will be in breach of your agreement. If your bill is not paid by the due date, we will notify you and request payment immediately. If you fail to pay the overdue amount within a reasonable time, we can suspend your service. If we suspend your service in these circumstances, we will not re-Connect you until you pay us your outstanding Charges, including all fees for late payment and re-Connection. We may terminate your agreement if you continue not to pay your bills on time. Sinopacific reserve the right to contact and notify all customers who have in the past, or continue to use our services at the time of the termination, notifying them of the reason for the suspension of services, and offering to provide devices and services directly to that client.
9.6 If we take legal or other collection action against you for non-payment of the Charges, we will require you to pay our reasonable costs and expenses (including legal costs) of taking that action plus interest calculated at a rate of 2% per annum above the National Australia Bank's corporate overdraft rate from time to time calculated on the daily balance of the unpaid amount from the due date until the date of payment in full.
9.7 If requested by us you must deliver to us any Device, System or Accessory in full or partial settlement of any amount that you owe us and we will own that Device, System or Accessory.
9.8 By applying for Services and any Device, you undertake to provide your correct name, address and all other factual information and to advise us promptly of any change to your billing address. You agree that:
9.8.1 if the Account is in your name as an individual, even where you have also nominated a business name, you have full contractual capacity to agree to the agreement and are able to pay the charges; or
9.8.2 If an Account is established in the name of a company, the person that has opened the account on behalf of the company is duly authorised to bind the company to the Agreement.